Neonatal Intensive Care Unit (NICU)

Level III NICU in Central Massachusetts and Beyond

The neonatal intensive care unit (NICU) at UMass Memorial Medical Center – Children’s Medical Center is the region’s only Level III NICU, caring for extremely premature babies and newborns with complex medical needs. A Level III NICU is equipped to treat babies born as early as 22 weeks gestation. As a regional referral center, we also receive babies from other birthing centers who need the high level of care our team provides.

Our team includes 24/7 on-site neonatologists, neonatal nurses and advanced practice providers. Other specialists, such...

Pediatric Intensive Care

Pediatric ICU in Central Massachusetts and Beyond

A mother visits her baby in the PICU and talks to medical staff.

The UMass Memorial Medical Center – Children’s Medical Center PICU is the only one of its kind in the region. A highly skilled team supports children with complex medical needs, delivering advanced care in a safe and focused environment.

Many children in our PICU do not have serious conditions. We admit them to ensure they’re in the best hands if anything changes. Experts also care for patients with life-threatening issues. We keep an attentive watch over your child until they’re ready to move to a regular hospital room or go home.
 

Pediatric Inpatient Care

We know that children aren’t small adults. They have unique needs that need to be met. If your child is an inpatient at our UMass Memorial Medical Center – Children’s Medical Center, you can be assured that our caregivers have special training in caring for infants, children and adolescents.

Our 30-bed inpatient unit, located on our University Campus in Worcester, is child and family friendly. Pediatric inpatient care provided by pediatric hospital medicine specialists is also provided at HealthAlliance-Clinton Hospital.

Pediatric Hospital Medicine

Pediatric hospital medicine specialists...

Pediatric Social Work

Injury and illness affect the entire family. Our UMass Memorial Children's Medical Center Pediatric Social Work Program helps you and your child cope with illness and with the adjustment to diagnosis and treatment.

Licensed pediatric social workers provide services based on the unique needs of your child and family.

Social Work Services We Provide

Our caring team of clinical social workers assists in many areas, including:

  • Ways to deal with chronic illness
  • Education on an illness
  • Support for parents
  • Support for end-of-life issues
  • Education on injury prevention and violence prevention
  • Referral...

Family-Centered Care Core Concepts

The caregivers at the UMass Memorial Children’s Medical Center follow family-centered care core concepts. These concepts guide us in providing the best care possible to you and your family. The core concepts of family-centered care empower families in the care of their children.

Family Strengths

The family is the constant in the child's life. We support and empower family members as partners and decision-makers in their child's care and help them cope more confidently with their child's illness.

Respect

Family-centered care requires trust and respect, including respect for each family's values...

Quality Care - CMC

UMass Memorial Children’s Medical Center delivers quality care to children throughout Central Massachusetts. We offer:

  • A Pediatric Emergency Department (ED) that is a Level II Trauma Center for children accredited by the American College of Surgeons
  • The only American Diabetes Association-approved program for children in Central Massachusetts
  • A Pediatric Intensive Care Unit with 11 beds that admits about 700 children and adolescents a year
  • Internationally recognized for quality care, our Neonatal Intensive Care Unit is the region's only Level III (highest rating given) NICU for high-risk...

Helping Children Cope with Health Care Experiences

Compassionate Children’s Medical Care in Central Massachusetts and Beyond

At the Children’s Medical Center, we care about your child’s complete well-being. That’s why we created ways to help children cope with health care experiences. 

Kid’s Comfort Promise Techniques

Kid’s Comfort Promise is an approach that makes needles hurt less, whether your child is 1 or 18. This approach uses proven tools and methods to relieve pain and stress from needles.

Our child life specialists, nurses and physicians work together to comfort your child. We customize our approach depending on their age and medical...

Pediatric HIV/AIDS

If your child is infected with HIV (human immunodeficiency virus) or is at risk for infection, he/she may need special care and treatment. Children benefit from the HIV research and care available through our Maternal-Child HIV Program and academic partner UMass Chan Medical School.

HIV Care Focused on Children

Our team of specialists will treat your child based on his/her unique needs. We focus on the following goals:

  • To provide comprehensive care to HIV-infected children and families through a multi-disciplinary team approach meaning a team of specialists from different backgrounds work...