Children's Emergency Room

The Only Kids ER in the Region

At UMass Memorial Medical Center - Children’s Medical Center, we know kids. We know they have unique physical and mental health needs separate from adults. We know that one-size-fits-all is not how health care works, especially in emergency situations. 

That’s why our Pediatric Emergency Room (ER) is specifically designed with your child in mind. As the only Level 1 ER in the region, we offer a dedicated kid-focused setting with an emergency staff, trained in pediatric care, available 24/7. 

From major medical emergencies to life’s little mishaps, the right fit can make all the difference to minimize stress for your entire family. At the Children's Medical Center, you’ll find the right fit and the right care — right around the corner.
 

<h2 class="text-align-center">When to Choose the Pediatric Emergency Room</h2>

The Children's Emergency Room is designed for serious or life-threatening conditions that require immediate, specialized care for children. Bring your child to the ER if they are experiencing the following illnesses or injuries:

 

Breathing difficulties or severe asthma attacks

  

Head injuries, seizures, or loss of consciousness

 

Severe allergic reactions (anaphylaxis)

  

Broken bones with visible deformity

 

Uncontrolled bleeding or deep wounds

  

Suspected poisoning or ingestion of harmful substances

 

Thoughts of suicide or self harm

  

Severe burns (any serious, electrical or acid)

<h2 class="text-align-center">When Urgent Care Is Appropriate</h2>

Urgent care is often the right choice when your child needs medical attention quickly - but their condition is not life‑threatening. Urgent care centers can treat many common illnesses and minor injuries.

You should bring your child to an urgent care location if they are experiencing minor illnesses and/or injuries, such as:

  • Ear infections
     

  • Sore throats
     

  • Mild fevers
     

  • Small cuts 
     

  • Sprains
     

  • Bruises
     

  • Mild rashes
     

  • Minor allergic reactions

Find an Urgent Care Location

We'd Love To Hear From You!

If you’ve recently visited our Pediatric Emergency Room, please take a moment to share your experience with us. Your feedback helps us understand what we’re doing well and where we can improve to provide the best possible care for children and families. Whether it’s about the care you received, the staff’s support, or the overall environment, your insights are invaluable. Thank you for helping us make a difference!