What is a Patient and Family Advisory Council?  

A Patient and Family Advisory Council (PFAC) is a group of patients, family members, and caregivers who work together to improve the quality, safety, and experience of care at a health care organization. The various PFACs at UMass Memorial Medical Center and across the UMass Memorial Health System actively contribute to a wide range of projects and initiatives aimed at enhancing the patient and family experience in both hospital and outpatient settings.

Bus Service

Bus services are available in the Greater Marlborough area to transport patients to Marlborough Hospital. Call the service for more information.

Assabet Valley Council on Aging Transportation
508-393-1600

The Local Connection (For residents of Marlborough and Southborough)
877-RIDETLC (877-743-3852)

Effective January 2, 2024

Welcome to UMass Memorial Health – Marlborough Hospital

Patients and visitors are strongly encouraged to wear masks, particularly if they have symptoms of respiratory illness and when they are visiting an admitted patient with a respiratory illness. At caregiver discretion, patients and visitors may be asked to wear a mask. If they do not comply with masking when asked to do so, they may be asked to leave.

Several hotels and motels are conveniently located near Marlborough Hospital for out-of-town visitors, including:

Best Western Royal Plaza Hotel  
181 Boston Post Road West, Marlborough, MA  01752
888-543-9500

Courtyard by Marriott  
75 Felton Street, Marlborough, MA 01752
508-480-0015

Connecting all campuses and departments: 508-334-1000

The UMass Memorial Medical Center - Child Passenger Safety Program educates parents and caregivers on the proper use of a car seat as well as the use of seatbelts and avoidance of driving distractions.