| UMass Memorial Health

Health Insurance Terms and Definitions

9.4.25

Read more about Health Insurance Terms and Definitions

Health insurance can be confusing. Browse our health insurance glossary to better understand your coverage, benefits and costs.

Common Health Insurance Terms

Allowed Amount

The allowed amount is the maximum amount your insurance will pay for a covered healthcare service. If your provider charges more, you may have to pay the difference.

Benefit

A benefit is a service your health plan covers (fully or partially pays for), such as doctor visits, hospital stays, preventive services or prescription medications.

Claim

A claim is...

Back to School: School lunches and nutrition

Experts are warning that too much sugar at school lunches can get in the way of learning.

Dr. Michael Stauff speaks about the causes of injury to school athletes.

Back to School: Protecting young athletes during growth spurts

Micah had a lumbar stress fracture, a crack in the bones of the lower back, often triggered by repetitive motion in young athletes. His surgeon, Dr. Michael Stauff at UMass Memorial Medical Center, says growth spurts can make young people especially vulnerable to injuries.

One year since the Nashoba Valley Medical Center closure

A ‘For Sale’ sign remains outside the former site of Nashoba Valley Medical Center; now one year since the hospital closed. State Senator Jamie Eldridge said there’s still hope to improve health care for the area.

Dr. Errol Mortimer, specializing in pediatric orthopedics at the Medical Center, speaks about backpack weight and pain in children.

Is your child's backpack too heavy? Here's what you need to know

NBC10 Boston parenting reporter Melody Mendez says some kids are overloaded under the weight of their backpacks. Here’s...

Financial Assistance Program Policy Summary - English

9.2.25

Read more about Financial Assistance Program Policy Summary - English

View this page in other languages:

It is the policy of UMass Memorial Health (“UMMH”) to offer free or discounted care to patients with demonstrated financial need for medically necessary, urgent or emergency care at all locations of the following hospitals:

UMass Memorial Medical Center
UMass Memorial Health – HealthAlliance-Clinton Hospital
UMass Memorial Health – Harrington
UMass Memorial Health – Milford Regional

Mass Memorial provides several options to reduce the out-of-pocket costs to patient with...

Andrew Karson, MD, MPH

9.2.25

Read more about Andrew Karson, MD, MPH

Andrew Karson, MD, MPH, is Chief Physician Executive at UMass Memorial Health and President of UMass Memorial Medical Group, (which consists of 3,600 employees, including 2,200 physicians and advanced practice providers). Dr. Karson supports the 18 UMass Memorial Health Clinical Department Chairs in the recruitment, development and engagement of their faculty, guides the Medical Group’s compensation model and leads other strategic projects.

Prior to serving as President of the Medical Group, Dr. Karson was Chief Medical Officer and a Senior Vice President at UMass Memorial Medical Center...

Maureen Bresee-Ferreira, MBA

9.2.25

Read more about Maureen Bresee-Ferreira, MBA

Maureen “Mo” Bresee-Ferreira, MBA, serves as the Senior Vice President and Chief Operating Officer of UMass Memorial Medical Group, which consists of 3,600 employees, including 2,200 physicians and advanced practice providers. In her role, Mo collaborates closely with the 18 UMass Memorial Health clinical departments and their Chairs to oversee physician compensation, drive new program development, lead provider recruitment and advancement, manage financial operations and spearhead strategic initiatives.

Mo began her career at UMass Memorial Health in 2007, following six years as a hospital...