As a patient at UMass Memorial Medical Center, you can invite visitors to join you for a meal. Our nutrition team can share details about guest trays and their costs.
Phone: 508-334-6341
Hours: 6 am to 6:30 pm
Phone: 774-442-3857
Hours: 6:30 am to 6 pm
Our gift shops, located in the main lobbies of the University and Memorial campuses of UMass Memorial Medical Center, carry magazines, books, cards, gifts, clothing, snack foods, plants and flowers, and health and beauty supplies, including shampoo and toothpaste.
Memorial Campus
Monday to Friday: 9 am to 7 pm
Saturday: 10 am to 4 pm
Sunday: 12 am to 4 pm
774-519-3583
University Campus
Effective January 15, 2026
Having loved ones at the bedside to offer support and be a partner in the healing process is a top priority. While you are visiting your loved ones, we ask that all patients and visitors follow our policies and procedures outlined below.
Due to extremely high levels of respiratory viruses in our community and within the Medical Center, as well as guidance from the Department of Public Health, we are instituting the following measures immediately at the Medical Center:
Local bus service in and around Worcester is provided by the Worcester Regional Transit Authority. For information on system maps, schedules and fares, call 508-791-9782 or visit www.therta.com.
Bus services are available in the Greater Marlborough area to transport patients to the Marlborough Campus. Call the service for more information.
Assabet Valley Council on Aging Transportation
508-393-1600
UMass Memorial Medical Center is the region's trusted academic medical center, part of the UMass Memorial Health. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.
UMass Memorial Medical Center includes four campuses located in Worcester, MA and Marlborough, MA:
Thank you for your interest in UMass Memorial Medical Center. If you have questions or comments, you can reach us by email, phone, or mail using the details below.
Note: The contacts listed are for UMass Memorial Medical Center campuses only. To contact other UMass Memorial Health hospitals, please visit our system-wide Contact Us page.
Do not use this site for medical emergency services. Call 911 or your local emergency assistance number.
Here’s a quick guide to the contact information you need to call or visit any UMass Memorial Health hospital.
Your medical record is the physical property of the UMass Memorial Health clinical entity where you received your care. You have the right to review the record and to obtain a copy.
Our financial counselors are available to talk to if you have questions about your bill or you require financial assistance.
If you don’t have health insurance, there are several low-cost insurances available. Even if you work or have health insurance already, you and your family may be eligible for low-cost or free health plans, based on your income.