Leaving the Hospital: Next Steps in Your Care

Whether you were in the hospital for a medical condition, a procedure, or a visit to the emergency room, it’s important to know how to care for yourself once you leave. Make sure to follow the instructions in your discharge plan.

Health Insurance Terms and Definitions

Health insurance can be confusing. Browse our health insurance glossary to better understand your coverage, benefits and costs.

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Common Health Insurance Terms

Allowed Amount

The allowed amount is the maximum amount your insurance will pay for a covered health care service. If your provider charges more, you may have to pay the difference.

Andrew Karson, MD, MPH

Andrew Karson, MD, MPH, is Chief Physician Executive at UMass Memorial Health and President of UMass Memorial Medical Group, (which consists of 3,600 employees, including 2,200 physicians and advanced practice providers). Dr. Karson supports the 18 UMass Memorial Health Clinical Department Chairs in the recruitment, development and engagement of their faculty, guides the Medical Group’s compensation model and leads other strategic projects.

Maureen Bresee-Ferreira, MBA

Maureen “Mo” Bresee-Ferreira, MBA, serves as the Senior Vice President and Chief Operating Officer of UMass Memorial Medical Group, which consists of 3,600 employees, including 2,200 physicians and advanced practice providers. In her role, Mo collaborates closely with the 18 UMass Memorial Health clinical departments and their Chairs to oversee physician compensation, drive new program development, lead provider recruitment and advancement, manage financial operations and spearhead strategic initiatives.