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UMass Memorial Health | Page

Patient-Centered Care

Patient-Centered Care in Central Massachusetts and Beyond: Our Mission At UMass Memorial, our dedicated Patient Experience team works to strengthen relationships between patients, families and staff in a respectful, compassionate, engaging and innovative way. We keep your best interests at the...
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UMass Memorial Health | Page

What Patients Can Do

How to Get Involved in Your Care Our team prioritizes patient safety. As our patient, we want you to play a part in making your care safe, too. Here is how you can be an active, involved and informed member of your health care team. Speak up if you have questions or concerns. Pay attention to the...
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UMass Memorial Health | Page

Nursing Quality Measures

Nursing Quality Measures at UMass Memorial Our nursing staff provides the highest quality of care and safety to our patients. The links below show information on nurse-to-patient ratios for all intensive care units (ICUs) within UMass Memorial. We have made this information available to you in...
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UMass Memorial Health | Page

HIV Resources for Patients

HIV Treatment, Prevention and Support Resources At UMass Memorial Health, we’re committed to helping you access information, services and support you need to stay healthy. Whether you’re newly diagnosed, exploring prevention options or managing human immunodeficiency virus (HIV) long term, the...
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