Find the Right Doula for Your Birth Journey
Discover how to choose the right doula for your birth journey. Get tips on interviewing, questions to ask and ways to build a supportive partnership.
Flu Cases Already Surging in Mass., Ahead of Expected Post-Holiday Spike
In a typical year, a spike in influenza cases rears its ugly head coming out of the holidays. This year, health experts...
Can Health Providers Save Money While Improving Care?
Health care costs too much in Massachusetts, leaving residents increasingly unable to afford it. The situation is likely to worsen as baby boomers age. At a recent state hearing on health care costs, hospital CEOs warned that reducing health care costs will mean cutting services.
Can Health Providers Save Money While Improving Care?
Growth Spurts and Injuries in Children
Kids’ growth spurts can lead to sports injuries. Learn how to spot signs, prevent issues and support healthy activity. Read on for practical tips.
Chaperones for Sensitive Exams FAQ
Your Comfort and Safety are Our Top Priorities
UMass Memorial Health has updated our practice to ensure that a trained chaperone is available for every patient who has a sensitive examination, across all our care settings. Our goal is to provide a respectful, safe and supportive environment for every patient.
Milford Regional Physician Group Joins UMass Memorial Medical Group
On January 1, 2026, we are pleased to welcome new caregivers into our organization as Milford Regional Physician Group joins UMass Memorial Medical Group. With this integration, our care extends even further into the communities we serve.
For 33 years, Milford Regional Physician Group has earned the trust of the region by providing high-quality, compassionate care close to home. Patients will continue to see the same trusted providers, care teams, and staff they know—now supported by the expanded resources of UMass Memorial Medical Group.
Milford Regional Physician Group includes 135...
Nursing Quality Measures
Nursing Quality Measures at UMass Memorial
Our nursing staff provides the highest quality of care and safety to our patients. The links below show information on nurse-to-patient ratios for all intensive care units (ICUs) within UMass Memorial. We have made this information available to you in accordance with Massachusetts regulation 958 CMR 8.00.
Nurse-to-Patient Ratios at UMass Memorial Hospitals
Read about our nursing quality measures for each hospital:
What Patients Can Do
How to Get Involved in Your Care
Our team prioritizes patient safety. As our patient, we want you to play a part in making your care safe, too. Here is how you can be an active, involved and informed member of your health care team.
- Speak up if you have questions or concerns.
- Pay attention to the care you are receiving.
- Educate yourself about your condition, treatment plan and any medical tests you are having. You are encouraged to access your medical record through our patient portal MyChart.
- Know the medications you take and why you take them.
- Participate in all decisions about your treatment.
Addi
...Your Care Team
Meet Your Healthcare Team at UMass Memorial
When you are admitted to UMass Memorial, many different healthcare professionals work with you. Here are some of the team members and caregivers you may meet.
Physicians and Nurses
- Attending physicians are in charge of your care. Your physician or the physician covering for them will check in on you periodically during your hospital stay.
- Residents are physicians in training who work under the direction of your physician. They check on patients (round) each day, early in the morning (before 6:30 am) to change dressings, review lab results and plan your...
Patient-Centered Care
Patient-Centered Care in Central Massachusetts and Beyond: Our Mission
At UMass Memorial, our dedicated Patient Experience team works to strengthen relationships between patients, families and staff in a respectful, compassionate, engaging and innovative way.
We keep your best interests at the center of all our decisions and improvements. Each day, we recommit ourselves to providing the highest quality, evidence-based care for every patient, every time, in every situation. Get to know your health care team.
Measuring Our Success as a Hospital
Learn how our health system is working to achieve our...