Pediatric Inpatient Care

We know that children aren’t small adults. They have unique needs that need to be met. If your child is an inpatient at our UMass Memorial Medical Center – Children’s Medical Center, you can be assured that our caregivers have special training in caring for infants, children and adolescents.

Our 30-bed inpatient unit, located on our University Campus in Worcester, is child and family friendly. Pediatric inpatient care provided by pediatric hospital medicine specialists is also provided at HealthAlliance-Clinton Hospital.

Pediatric Hospital Medicine

Pediatric hospital medicine specialists...

Pediatric Social Work

Injury and illness affect the entire family. Our UMass Memorial Children's Medical Center Pediatric Social Work Program helps you and your child cope with illness and with the adjustment to diagnosis and treatment.

Licensed pediatric social workers provide services based on the unique needs of your child and family.

Social Work Services We Provide

Our caring team of clinical social workers assists in many areas, including:

  • Ways to deal with chronic illness
  • Education on an illness
  • Support for parents
  • Support for end-of-life issues
  • Education on injury prevention and violence prevention
  • Referral...

Family-Centered Care Core Concepts

The caregivers at the UMass Memorial Children’s Medical Center follow family-centered care core concepts. These concepts guide us in providing the best care possible to you and your family. The core concepts of family-centered care empower families in the care of their children.

Family Strengths

The family is the constant in the child's life. We support and empower family members as partners and decision-makers in their child's care and help them cope more confidently with their child's illness.

Respect

Family-centered care requires trust and respect, including respect for each family's values...

Quality Care - CMC

UMass Memorial Children’s Medical Center delivers quality care to children throughout Central Massachusetts. We offer:

  • A Pediatric Emergency Department (ED) that is a Level II Trauma Center for children accredited by the American College of Surgeons
  • The only American Diabetes Association-approved program for children in Central Massachusetts
  • A Pediatric Intensive Care Unit with 11 beds that admits about 700 children and adolescents a year
  • Internationally recognized for quality care, our Neonatal Intensive Care Unit is the region's only Level III (highest rating given) NICU for high-risk...

Helping Children Cope with Health Care Experiences

Compassionate Children’s Medical Care in Central Massachusetts and Beyond

At the Children’s Medical Center, we care about your child’s complete well-being. That’s why we created ways to help children cope with health care experiences. 

Kid’s Comfort Promise Techniques

Kid’s Comfort Promise is an approach that makes needles hurt less, whether your child is 1 or 18. This approach uses proven tools and methods to relieve pain and stress from needles.

Our child life specialists, nurses and physicians work together to comfort your child. We customize our approach depending on their age and medical...

Joint Notice of Privacy Practices

Joint Notice of Privacy Practices

Effective Date: February 16, 2026

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review this carefully.

Our Responsibilities

UMass Memorial is required by law to maintain the privacy and security of your medical information, provide this notice of our duties and privacy practices, and abide by the terms of the notice currently in effect.

We reserve the right to change privacy practices and make the new practices effective for all the information we maintain. Revised notices...

Transfer and Access Center

24/7 Specialty Patient Transfer Service

When a patient needs the specialty care available at UMass Memorial Medical Center, physicians can turn to the Transfer and Access Center (TrAC) to smooth the way, any time of day or night.

What is the Transfer and Access Center?

The Transfer and Access Center is an enhanced service focused on efficiently filling the needs of patients and the referring physician who requests a transfer. The Center is staffed 24 hours a day, seven days a week, by a team of experienced intensive care and emergency medicine nurses with significant expertise in direct patient...

Pediatric HIV/AIDS

If your child is infected with HIV (human immunodeficiency virus) or is at risk for infection, he/she may need special care and treatment. Children benefit from the HIV research and care available through our Maternal-Child HIV Program and academic partner UMass Chan Medical School.

HIV Care Focused on Children

Our team of specialists will treat your child based on his/her unique needs. We focus on the following goals:

  • To provide comprehensive care to HIV-infected children and families through a multi-disciplinary team approach meaning a team of specialists from different backgrounds work...
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