281 Lincoln Street,
Worcester, MA 01605
The UMass Memorial Health Patient and Family Advisory Council (PFAC) seeks to foster a culture of care and caring where patients are nurtured in body, mind and spirit.
The Patient and Family Advisory Council seeks to promote safe and comprehensive patient- and family-centered care:
An intensivist is a board-certified physician who provides special care for critically ill patients. Also known as a critical care physician, the intensivist has advanced training and experience in treating this complex type of patient.
After medical school, an intensivist completes a residency and board certification in a specialty such as surgery, internal medicine, pulmonary medicine or pediatrics, plus an additional two- to three-year fellowship and certification in critical care medicine.
Choose a location to see the available volunteer programs:
Medical Center | Harrington | HealthAlliance-Clinton | Milford Regional
Volunteering is a wonderful way to gain exposure to the medical community, explore careers, enhance your knowledge and give back to UMass Memorial Health. We offer unique volunteer programs for both adults and teens. Through volunteering, you’ll find a challenging and satisfying experience while performing a valuable service to the staff and a warm and caring environment for patients and their families.
Our volunteers are highly valued members of our team...
Fitchburg Campus: 978-343-5000
Clinton Campus: 978-368-3000
Leominster Campus: 978-466-2000
Clinton Campus ED Registration Desk: 978-368-3850
Clinton Campus ED: 978-368-3860
Leominster ED Registration Desk: 978-466-2741
Leominster Campus: 978-466-2451
Leominster Campus: 978-466-8820
Leominster Campus: Admitting/ Patient Registration: 978-466-2730
Outpatient Registration, Leominster and Fitchburg: 978-466-2732
Radiology Registration Desk, Leominster: 978-466-2669
Same Day Surgery Registration Desk, Leominster: 97...
Thank you for your interest in UMass Memorial Health – HealthAlliance-Clinton Hospital. If you have questions, comments or concerns, please contact us by email, mail or telephone using the information provided below.
Note: This list of contacts applies to all campuses (Clinton, Fitchburg, and Leominster) unless otherwise specified.
Visit our Online Telephone Directory.
Connecting to all departments:
To make, cancel or reschedule an appointment, please call toll free 855-UMASS-MD (855-862-7763) or vi...
Pastoral Care Services at HealthAlliance-Clinton Hospital support your psychosocial, spiritual and religious needs with compassion, attentive listening and unconditional acceptance.
We recognize the stress, anxiety, fear or loneliness that can accompany illness, and many patients and families find it helpful to talk to a chaplain or clergy for support during such times. Your own clergy is welcome to visit with you as well.
If you’d like a visit from a chaplain, please ask your nurse. We would be happy to arrange that for you.
Leominster Campus
Pastoral staff includes:
If you’re looking to take a gift to a friend or loved one in the hospital, try our gift shop located at our Leominster Campus.
HealthAlliance-Clinton Hospital’s Gift Shop, Nici’s Nook, is staffed by volunteers and operated by members of the HealthAlliance Guild. All profits from sales go directly back to the HealthAlliance-Clinton Hospital community.
You can have gift items delivered to your loved ones during his/her stay at the Leominster Campus. Give us a call, and we would be happy to help you.
The gift shop carries a wide range of items, including:
Effective June, 2025
| Note: As we continue to see increases in the number of flu patients and positive employees over the past two weeks, we strongly encourage masking for all visitors. We will be following viral trends closely and will re-evaluate frequently. |
HealthAlliance-Clinton Hospital supports a patient and family-focused environment. We appreciate the need of our patients to have visitors and the need of family and friends to provide support to their loved ones while in the hospital.
This policy applies to all patients and families in Inpatient...
Whether you are a visitor or a patient, you can find a variety of dining options throughout our hospitals, whether cafeterias or vending machines.
Vending machines: Numerous food and drink options available in urgent care
Cafeteria: Offers delicious breakfast and lunch options every weekday
Location: Ground level
Hours: Monday to Friday: 9 - 10:30 am; 11:30 am - 1 pm
Vending machines: