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Comprehensive Interpreter Services for Inclusive and Accessible Care

UMass Memorial Health provides interpreter services to patients, their families, and visitors who prefer to receive their health information in their preferred language, including Sign Language interpretation and auxiliary accommodations for the deaf and hard of hearing.

Interpreter services are offered at no cost to patients and are available 24 hours a day, seven days a week, and they include: qualified...

Dining Options for Patients and Visitors at UMass Memorial Medical Center

As a patient at UMass Memorial Medical Center, you can invite visitors to join you for a meal. Our nutrition team can share details about guest trays and their costs.

Food and Nutrition Services

Hahnemann and Memorial Campuses

Phone: 508-334-6341
Hours: 6 am to 6:30 pm

University Campus

Phone: 774-442-3857
Hours: 6:30 am to 6 pm

Dining Options for Visitors

Visitors can find meals and snacks at the following locations:

Hahnemann Campus

• Cafeteria: First floor, Main Building
  • Breakfast: 7 to 10:30 am
  • Lunch: 11 am to 2:30 pm
• Coffee Kiosk: M...

Our gift shops, located in the main lobbies of the University and Memorial campuses of UMass Memorial Medical Center, carry magazines, books, cards, gifts, clothing, snack foods, plants and flowers, and health and beauty supplies, including shampoo and toothpaste.

Hours of Operation

Memorial Campus

Monday to Friday: 9 am to 7 pm
Saturday: 10 am to 4 pm
Sunday: 12 am to 4 pm
774-519-3583

University Campus

Monday to Friday: 9 am to 7 pm
Saturday: 10 am to 4 pm
Sunday: 12 am to 4 pm
774-443-7767

To place an order for flowers, call one of the numbers listed above. Area florists make deliveries to our Medical...

Effective January 15, 2026

Welcome to UMass Memorial Medical Center

Having loved ones at the bedside to offer support and be a partner in the healing process is a top priority. While you are visiting your loved ones, we ask that all patients and visitors follow our policies and procedures outlined below.

Due to extremely high levels of respiratory viruses in our community and within the Medical Center, as well as guidance from the Department of Public Health, we are instituting the following measures immediately at the Medical Center:

• All caregivers are required to wear masks during all clinical...

Bus Service

Worcester Campuses

Local bus service in and around Worcester is provided by the Worcester Regional Transit Authority. For information on system maps, schedules and fares, call 508-791-9782 or visit www.therta.com.

Marlborough Campus

Bus services are available in the Greater Marlborough area to transport patients to the Marlborough Campus. Call the service for more information.

Assabet Valley Council on Aging Transportation
508-393-1600

The Local Connection (For residents of Marlborough and Southborough)
877-RIDETLC (877-743-3852)

Taxicab Service

Worcester Campuses

Explore a complete list of...

UMass Memorial Medical Center is the region's trusted academic medical center, part of the UMass Memorial Health. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.

UMass Memorial Medical Center Locations

UMass Memorial Medical Center includes four campuses located in Worcester, MA and Marlborough, MA:

• University Campus
• Memorial Campus
• Hahnemann Campus
• Marlborough Campus

In addition, through our health care system’s network of care, we are connected to:

• Community-based physician practices
• Home...

How to Contact UMass Memorial Medical Center

Thank you for your interest in UMass Memorial Medical Center. If you have questions or comments, you can reach us by email, phone, or mail using the details below.

Note: The contacts listed are for UMass Memorial Medical Center campuses only. To contact other UMass Memorial Health hospitals, please visit our system-wide Contact Us page.

Call Us

Online Telephone Directory (list of department numbers)
Connecting to all departments - 508-334-1000

Appointments

To make, cancel or reschedule an appointment, please call toll free 855-UMASS-MD (855-862-7763)...

Disclaimer

Please read these terms and conditions of use carefully before using this site. By using this site, you agree to these Terms and Conditions. If you do not agree to all of the Terms and Conditions of this Agreement, do not use this site. These Terms and Conditions may be revised and updated at any time. Please periodically review the Terms and Conditions because your continued usage of this site will mean that you accept those changes.

This website does not give medical advice!

The...

Here’s a quick guide to the contact information you need to call or visit any UMass Memorial Health hospital.

At UMass Memorial Health, our team is here to assist you with your requests to release medical records. Whether you’d like a copy of your own medical records, you need them sent to another provider, or you’re requesting them on behalf of someone else, we can help.

Please note that it can take up to 30 days for us to process your request, and a fee may be required. For information about requesting billing records, radiology images or radiology reports, please see the FAQ section. If you have additional questions, you can reach out to a member of the Health Information Management team at 508-334...