We prioritize delivering quality care to our patients with zero harm. From the moment you enter our doors until discharge, you receive the highest quality, safest care possible. This core value is held by every caregiver and physician at each of our UMass Memorial facilities.
The mission of zero harm is based on four foundational goals:
At UMass Memorial Health – HealthAlliance-Clinton Hospital, we are committed to maintaining the highest levels of patient safety with the goal of achieving zero harm. Here’s how we work as a system to provide the highest quality care.
In some areas, we are performing exceptionally well in evaluating safety and quality. In other areas, we still have work to do.
At UMass Memorial Health – Harrington, we are committed to maintaining the highest levels of patient safety with the goal of achieving zero harm. Here’s how we work as a system to provide the highest quality care.
In some areas, we are performing exceptionally well in evaluating safety and quality. In other areas, we still have work to do.
At UMass Memorial Health, we are committed to maintaining the highest levels of patient safety with the goal of attaining zero harm. We work to achieve that every day, with every patient. The staff at all our locations works to ensure you receive the safe, high-quality care you deserve.
At UMass Memorial, your safety comes first. We prioritize keeping you healthy and safe, delivering the highest quality health care services and caring for your total health.
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For more than 135 years, Marlborough has been a trusted source of care, healing, and support for families across our region. Effective January 1, 2026, as a campus of UMass Memorial Medical Center, we will continue that legacy with expanded resources, deeper clinical partnerships, and enhanced access to specialty care—while maintaining the warm, community focused environment our patients know and value.